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           List of major Passenger amenities presently available at the station including approach infrastructure

Sl. No.

Passenger amenities

Sl. No.

Passenger amenities

1

UTS Counters 25

34

App Based taxi Service (UBER)

2

PRS Counters 12

35

App Based taxi Service (OLA)

3

Waiting hall

36

KSRTC & BMTC Bus Services

4

Upper Class Waiting Room with bathing facility

37

Emergency Medical centre

5

Second Class Waiting Room (Ladies) with bathing facility

38

Tourist information centre (GOK, IRCTC, GOTN)

6

Waiting Room (General) with bathing facility

39

Book stall stalls

7

Waiting lounge for Sr. Citizen and Physically challenged passengers

40

IRCTC Fast Food Stalls

8

AC Paid Lounge

41

Fruit and Juice stall

9

Non AC Paid Lounge

42

Cell Kitchen

10

AC Deluxe and Non-AC Retiring Room

43

Milk stall

11

Dormitory

44

Miscellaneous Stall

12

Cloak Room

45

Food Plaza

13

Pay & Use Toilets

46

Modular Catering Stalls

14

Divyang Toilets

47

Water vending machines

15

Parking space for Divyang

48

Information signage boards (standardized)

16

Battery Operated Cars

49

Rail Cartoon Gallery

17

Wheel chairs

50

Rail Museum

18

Modern luggage trolley

51

Washable apron with jet cleaning

19

Customer facilitation Centre (Enquiry Counter)

52

Foot Over Bridge (Ramp type) connecting PF-1 to 10

20

Division Train Enquiry System

53

RO Water plants

21

Electronic Train Indicator board

54

Water Coolers

22

Electronic Coach Indicator board

55

Trolley Path connecting PF-1 to 10

23

Electronic chart display system

56

Foot Over Bridge ( stair case type)

24

Current Reservation Display System

57

Coin operated Ticket Vending Machines

25

Spot your trains Display system

58

Child rehabilitation centre

26

CCTV train information system

59

ATM Facility in circulating area

27

Public Address System/Computer based announcement

60

Escalators connecting FOB at PF No.-1, 2/3, 4 & 5

28

e-bed roll centre

61

Mobile and Lap top charging centre

29

Wi-Fi facility

62

Integrated Security Surveillance System

30

Two wheeler parking

63

MCO centre (For defence personnel)

31

Four Wheeler parking

64

PCO & Mobile recharge booths

32

Pre paid Taxi Stand

65

Complaint rederesal system:-

Passenger Helpline-138

Security Helpline - 182

Children Helpline - 1098

Women’s Help Line-9731666725

Twitter- @drmsbc; @srdcmsbc

33

Pre paid Auto Stand

Details of connectivity with other modes of transport:-

ØConnected with Kempegowda station Majestic (BMRCL) -1st Entry

ØConnected with KSRTC Bus stand (Majestic) with subway -1st Entry

ØConnected with Gubbi Thotadappa Road-1st Entry

ØConnected with Okhalipuram Road-2nd Entry

ØConnected with City Railway (Metro) station (BMRCL) Entry from PF-10 side 


  • CLOAK ROOMS AND LOCKERS-
    This facility is available on platform 1 and articles are accepted for booking 24 hours a day.

    .

  • WHEEL CHAIRS AND STRETCHERS-
    These can be obtained round the clock from the platform inspector's office on platform 1.

    .

  • COMPUTERISED RESERVATION OFFICE-
    The reservation office building is located on the right hand side of the main entrance of the station building. It works from 8 am to 8 pm Monday to Saturday and from 8 am to 2 pm on Sunday. It will remain closed on national holidays.

    .

  • WAITING ROOMS-
    Ladies, Gents and Upper class Waiting rooms are available on platform 1. These are open 24 hrs a day.

    .

  • RETIRING ROOMS AND DORMITORIES.
    These are located on the first and second floors of the station building, above platform 1.There are 27 rooms in all, including 8 AC rooms, 18 Non-AC rooms and 1 room for railway officers. The dormitory has 50 beds in it.

    .

  • POST OFFICE-
    The post office is to the left of the main entrance of the station building. Registration of letters is done between 10am and 1.45pm and again from 4.30pm to 6.30pm. Postage stamps are available between 8am and 8.30pm. Speed post facility is available round the clock. It remains closed on Sundays and National holidays.

    .

  • MEDICAL SHOP-
    The medical shop is located in the station concourse. It works from 9.30am to 9.30pm.

    .

  • TELECOM CENTRE-
    The Telecom center is located in the station concourse. Local, STD and ISD calls can be made from here. Telegram booking can also be done. It is open round the clock.

    .

  • INTERNET PARLOR-
    The Internet parlor is located in the station concourse. It is open between 6am and 11.30pm.

    .

  • BOOK STALL-
    The Bookstall is located in the station concourse. A wide variety of novels and periodicals in different languages are available .It is open from 5am to 8.30am, 10am to 2.30pm and from 5pm to 9.30pm.

    .

  • REFRESHMENTS-
    The vegetarian refreshment room (VRR) located on platform 1 is open from 6.15am to 10pm. Satkar is a vegetarian restaurant located in the station concourse open between 5am and 11pm.

    Comesum is a 24hr multicuisine food plaza located near the entrance to the foot over bridge. Passengers can order food from here to be delivered to their respective coaches by calling 56904478.

    .

  • TOURIST CENTRE-
    There is a tourist center maintained by the Karnataka State Tourism Development Corporation (KSTDC) located in the station concourse. Package tour booking for 1,2,3,5 or 10 days to different tourist spots in Karnataka can be made from here. It works between 7am and 7pm. It can be contacted at 22870068.

    .

  • FRUIT STALL
    There is a fruit stall run by HOPCOMS located in the station concourse. It is open from 9 am to 830pm.

    .

  • PREPAID AUTO-
    24hr prepaid auto facility is available opposite the main entrance of the station building for more information please contact 26741467 or 9844108837.

    .

  • TWO AND FOUR WHEELER PARKING.
    Two and four wheeler parking facilities are available opposite the main entrance of the station building. Overnight parking facility is also available for any number of days 

    .

  • BUS FACILITY-
    At present BMTC operates 7 trips, one each to JP Nagar 6th phase, BTM Layout, Chennamankere via KR Market and Kathriguppe, Vijayanagar and Chandra Layout, Nandini Layout, Jeevanbheemanagar and Koramangala.

    .

  • ATM FACILITY-
    There are two Canara bank ATMs one in the station concourse and the other adjacent to the reservation office.

    .

  • SPECIAL AMENITIES FOR THE HANDICAPPED-
    These include:

    • Car parking 

    • Ramps to facilitate the movement of wheel chairs into the station concourse, reservation office and all platforms.

    • Drinking water sinks in all platforms. 

  •  Customer Facilitation Centre
    ............




Source : South Western Railway CMS Team Last Reviewed on: 09-12-2017  


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