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Press Release No. 3925-04-2024
Unreserved Ticketing System


                                            Press Release No. 39 Dt: 25.04.2024

Unreserved Ticketing System

Indian Railways is transforming ticketing with its UTS o­n Mobile app, emphasizing cashless transactions, contactless ticketing, and customer convenience. These features ensure a smooth and hassle-free booking experience for passengers, marking a significant leap in railway ticketing convenience.

One of the most significant updates in the UTS o­n Mobile application is the withdrawal of distance restrictions for booking both journey and Platform Tickets. This move opens up a world of possibilities for passengers, allowing them to book tickets without the constraints of geographical limitations.

The popularity of the UTS o­n Mobile app speaks for itself. In April 2023, an average of 5301 tickets were sold daily. And in April 2024, that number has jumped to 9388 tickets per day. This surge in usage is a testament to the convenience and efficiency of the UTS platform.

One standout feature of the UTS o­n Mobile app is the 3% bonus offered to users. When recharging their R-Wallet for unreserved ticket booking through the app, passengers receive a 3% bonus. This extra incentive makes the travel experience even more rewarding for passengers.

To make payments even easier, the UTS o­n Mobile app now integrates with UPI apps within the payment aggregator section. This integration streamlines the payment process, allowing passengers to complete transactions seamlessly using their preferred UPI app.

For added convenience, QR codes are now available o­n ATVMs. Passengers can simply scan the QR code with their Android or iOS device, download the UTS app, and start booking tickets using their R-Wallet. This seamless integration of technology ensures a hassle-free ticketing experience for all passengers.

With its user-friendly interface, innovative features, and commitment to customer satisfaction, UTS is paving the way for a more efficient and convenient travel experience o­n Indian Railways.

                                                                        Dr. Manjunath Kanamadi

                                                       Chief Public Relations Officer

                                                     South Western Railway, Hubballi 

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