With the advent of digital technology, the division reviewed the practise of pasting printed reservation charts on the coaches and took a decision to do away with this w.e.f 09-11-16. Passengers can receive the status of tickets from the following modes:
Passengers with confirmed reservation have the required information on their tickets
Waitlisted/RAC passengers get their status update on their registered mobile number through SMS
At SBC & YPR stations where most of the trains are originating, digital charting system is installed and at other stations, manual boards are installed for displaying the status of the waitilisted tickets
IVRS service through 139, on line booking website are also available to passengers for checking the status on real time basis.
The decision is taken as an eco-friendly green initiative where large quantity of paper will be saved in the long run and the savings would be significant in terms of railway revenue and usage of paper.
Railways as a model transporter needs to be facilitate all segments of the rail users. The visually challenged passengers have to be guided while at the station to the various amenities/services available for the travelling public.Generally visually challenged persons are self reliant and needs little help to guide them at public places. Braille is one such system used for communication by the visually challenged persons. Braille guidance boards and maps placed at strategic locations will be helpful in guiding such passengers at the railway station.