The CFC, located in the station concourse is a passenger friendly amenity consisting of six counters:
Current reservation counter-
Berths vacant after chart preparation are allotted here one hour before the scheduled departure of the train.
Unreserved Ticketing System (UTS)-
Passengers can purchase unreserved tickets upto three days in advance for trains originating from Bangalore City, Madras Central and Madras Egmore to any destination and back all over the Indian Railways
All enquiries relating to arrival/departure, platform numbers, fare enquiry etc. are manually answered
Security, Law and Order-
This counter is manned by a Railway Protection Force (RPF) personnel who takes care of all security related aspects.