The CFC, located in the station concourse is a passenger friendly amenity consisting of six counters:
Current reservation counter-
Berths vacant after chart preparation are allotted here one hour before the scheduled departure of the train.
Unreserved Ticketing System (UTS)-
Passengers can purchase unreserved tickets through ATVM for trains originating from Bangalore City to any destination all over the Indian Railways
All enquiries relating to arrival/departure, platform numbers, fare enquiry etc. are manually answered
Security, Law and Order-
This counter is manned by a Railway Protection Force (RPF) personnel who takes care of all security related aspects.