Screen Reader Access Skip to Main Content Font Size   Increase Font size Normal Font Decrease Font size
Indian Railway main logo
Search :
View Content in Hindi
National Emblem of India

About Us

News & Recruitment


Construction Projects

Commercial ,Freight Information & Public Information

For IR Personnel

Contact Us

About Us
         Commercial Branch
            Customer Facilitation Center (CFC)

Bookmark Mail this page Print this page
Customer Facilitation Center (CFC)

The CFC, located in the station concourse is a passenger friendly amenity consisting of six counters:

  • Current reservation counter-
    Berths vacant after chart preparation are allotted here one hour before the scheduled departure of the train. 

  • Unreserved Ticketing System (UTS)-
    Passengers can purchase unreserved tickets through ATVM for trains originating from Bangalore City to any destination all over the Indian Railways

  • General Enquiry-
    All enquiries relating to arrival/departure, platform numbers, fare enquiry etc. are manually answered 

  • Security, Law and Order-
    This counter is manned by a Railway Protection Force (RPF) personnel who takes care of all security related aspects.


1.Retiring Rooms at KSR Bengaluru City Railway Station has been outsourced and awarded under contract to M/s KMA Caterers. Online booking facility is available on thier website Booking can also be done by directly contacting the following Nos +91 88612 18863 / +91 8022876777. Enquiries may also be made by Whatsapp on +91 88612 18863 or by email on

2.Free Waiting Halls are available on PF No 1. Paid AC waiting halls are available in the First Floor, above the CFC in the concourse area, On PF No 1 and PF No 8. 

Source : South Western Railway CMS Team Last Reviewed : 21-10-2023  

  SWR Personnel-Web Mail | Admin Login | Site Map | Contact Us | RTI | Disclaimer | Terms & Conditions | Privacy Policy Valid CSS! Valid XHTML 1.0 Strict

© 2016  All Rights Reserved.

This is the Portal of Indian Railways, developed with an objective to enable a single window access to information and services being provided by the various Indian Railways entities. The content in this Portal is the result of a collaborative effort of various Indian Railways Entities and Departments Maintained by CRIS, Ministry of Railways, Government of India.