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NOTE ON ORGANIZATION OF ZRUCC
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Vigilance Department

Handling of Complaints

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Handling of Complaints

Year	Opening Balance	Complaints received	Investigations finalized	Closing Balance
2015	133	128	130	131
2016	131	128	140	119
2017	119	262	287	94
2018	94	272	345	21
2019	21	290	291	20
2020	20	204	211	13
2021 (as on 20.04.21)	13	77	72	18

Source : South Western Railway CMS Team Last Reviewed : 26-11-2021

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