The CFC, located in the station concourse is a passenger friendly amenity consisting of six counters:
Current reservation counter-
Berths vacant after chart preparation are allotted here one hour before the scheduled departure of the train.
Unreserved Ticketing System (UTS)-
Passengers can purchase unreserved tickets through ATVM for trains originating from Bangalore City to any destination all over the Indian Railways
All enquiries relating to arrival/departure, platform numbers, fare enquiry etc. are manually answered
Security, Law and Order-
This counter is manned by a Railway Protection Force (RPF) personnel who takes care of all security related aspects.
1.Retiring Rooms at KSR Bengaluru City Railway Station has been outsourced and awarded under contract to M/s KMA Caterers. Online booking facility is available on thier website www.kmagrand.org. Booking can also be done by directly contacting the following Nos +91 88612 18863 / +91 8022876777. Enquiries may also be made by Whatsapp on +91 88612 18863 or by email on firstname.lastname@example.org.
2.Free Waiting Halls are available on PF No 1. Paid AC waiting halls are available in the First Floor, above the CFC in the concourse area, On PF No 1 and PF No 8.